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Refunds and returns

If you are not 100% satisfied with the item/s you have received you are welcome to return it to us straight away for a full refund. We put all our energy to make sure you have a wonderful experience buying from us but occasionally you may want to return items and by law you have the right to cancel the purchase of most items within 14 days without giving any reason. You also have statutory rights where goods are not as described, not fit for purpose or not of satisfactory quality.The evaluatory period for the returning of goods to us is fourteen days from receipt of the said items. (This only applies if the item/s is returned in exactly the same merchantable condition as it was supplied).We will refund your return costs on receipt of the item returned to us and we will process the payment usualy by bank transfer.  For refunds we normaly do it by the same method you used to make the original payment to us.

To arrange a return please call or contact us by email.